If it is determined that these common problems are not the cause, then what is left is a bad meter. It is patently unfair to allow opting out on a part of the meter when the cost of opting out is yet to be determined. Neptune reserves the right to change the product specifications at any time without The Neptune E-Coder has a digital readout under a black plastic… It also has a small red triangle that can help pinpoint small leaks: it will spin if any water is running through the meter. According to Sensus, water had gotten into the meters’ electronics in ways the manufacturer hadn’t before realized. The leak indicator shows a continueous leak. The meter pictured on this page is similar to the one installed . To determine if the water meter is in fact wrong, you must eliminate the other causes of a high bill. permission of Neptune Technology Group Inc. All rights to designs or inventions disclosed herein, including the right to manufacture, are reserved to Neptune Technology Group Inc. Another meter inexplicably bounced back-and-forth between display numbers. inside your home. The most convenient way to monitor your water usage is to read the water meter. (billed every two months). http://www.abtwater.comPlease Visit Our Website for more informational Videos! We hate to have the expense, and tear up the lawn if it could be the meter. (billed every two months). Frequently Asked Questions/Troubleshooting There are many resources available to you to get the most out of your Apex System, and to assist you if you are having trouble. There is no water in the crawl space or the yard. For 8 months tThe water bill was extremely high for December use. Over double than average. For 8 months t Neptune’s extremely versatile R900® System provides utilities with a wide variety of functionalities, from mobile or handheld automatic meter reading (AMR) processes all the way to advanced … Over double than average. If you get a water bill that seems too high, more than likely it is not a faulty water meter, but a leak or a misread. The water bill was extremely high for December use. We turn the water off and the meter is still registering. Our water billets have doubled. Over 16,000 gallons above avg. These Schlumberger meters have numbers displaying 10s of gallons surrounded by a sweeping arm displaying anything increments under 10 gallons. Aurora officials were concerned enough about the strange behavior that they asked the manufacturer, Sensus, to determine the problem. Here is a little info from Neptune on that meter. Shine a flashlight on the photoelectric eye (look for the flashlight symbol) to activate the screen. Read the HOA director is going to send an email to all to see if anyone else has had meter problems. A couple of years ago, my water utility installed new remote-read water meters, Neptune e-Coder R900i, in every home in their service area. The information contained in this document is subject to change without notice. They went ahead and had all the plumbing re-routed through their attic instead of under their slab. The screen eventually … NEPTUNE NON-RADIO READ . Over 16,000 gallons above avg. Could the meter be faulty. To briefly describe these resources: •Apex Comprehensive Reference Manual- A comprehensive guide to program and configure your controller to do just about anything. If you Google "Neptune Technology Group", you can find horror stories about Neptune and its smart meters, such as flooding and $7,000 monthly water bills. To read a Neptune E‐Coder water meter: 1. The meter is usually located inside th e house along an outside wall, normally where the water comes into your home. •Neptune Systems I’ve got electricity pretty well covered, but water and gas are still lacking. But there's more. High water meter readings, but no source of a leak found anywhere. We have a Neptune water meter. As any casual reader of this blog knows, I’m a big fan of measuring and data when it comes to household resource consumption.
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